Mobile application for requesting the collection of construction waste on Bubble

Type:
Start-up
Durée:
2 months

Tri&Collect

Tri'N'Collect est une PME crée en 2019, ayant levé 3 millions d'euros, qui collecte et recycle les déchets de chantiers. L'entreprise opère majoritairement en Bretagne et compte plus de 80 collaborateurs.

Problem

Our client evolves in a competitive ecosystem where many players have been present for a long time. Recognizing that practices are evolving, he wants to digitize the customer journey in order to stand out from the competition.

At the operational level, a bottleneck has been identified: the demand for waste collection.

Currently, to request a collection from Tri'N'Collect, site managers must call the company, explain the nature of the waste (rubble, metals, tiles, etc.) and agree on a collection date.

This process has several drawbacks:

  • An operator must be available 24/7 to receive these calls.
  • There is a high risk of information loss if notes are taken incorrectly.
  • No real-time monitoring for the site manager once the request has been made.

To solve this problem, the customer calls on us to design a suitable solution.

Solution

After an audit of the company's information system, we design a solution dedicated to site managers. This solution takes the form of a mobile-first webapp with the following characteristics:

  • Developed on Bubble, it offers rapid evolution and a reduced cost.
  • Connected to the Tri'N'Collect backend, it allows the automatic creation of requests internally.
  • Use of external APIs to:
    • The generation of PDF documents.
    • Sending SMS reminders.
    • Sending notification emails.

We designed the product by sprints, and the application was finally deployed to more than 800 Tri'N'Collect BtoB customers.

Site managers can now request a collection simply by taking a photo of the waste to be collected. The request is created automatically internally, and its status (planned, completed, cancelled, etc.) can be consulted in real time. They can also download documents attesting to the successful completion of the collection.

Results

900
equipped customers
4079
worksites concerned
16008
collection requests

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