X-Studio | Portfolio - Mobile application for requesting the collection of construction waste on Bubble

No items found.

Start-up

2 months

Tri&Collect

Tri'N'Collect est une PME crée en 2019, ayant levé 3 millions d'euros, qui collecte et recycle les déchets de chantiers. L'entreprise opère majoritairement en Bretagne et compte plus de 80 collaborateurs.

Web & Mobile Development

Conception and web design

Project management

Figma

Bubble

Problem

Our client operates in a competitive market where many players have been established for a long time. Aware that practices are evolving, they want to digitize the customer journey to stand out from the competition.

At the operational level, a bottleneck was identified: waste collection requests.

Currently, to request a collection from Tri'N'Collect, site managers must call the company, explain the type of waste (rubble, metals, tiles, etc.), and agree on a collection date.

This process has several drawbacks:

An operator must be available 24/7 to take these calls.
There is a high risk of lost information in case of incorrect note-taking.
No real-time tracking for the site manager once the request has been made.

To address this problem, the client approached us to design a tailored solution.

Solution

After an audit of the company's information system, we design a solution dedicated to site managers. This solution takes the form of a mobile-first webapp with the following characteristics:

Developed on Bubble, it offers rapid evolution and a reduced cost.
Connected to the Tri'N'Collect backend, it allows the automatic creation of requests internally.
Use of external APIs to:
- The generation of PDF documents.
- Sending SMS reminders.
- Sending notification emails.

We designed the product by sprints, and the application was finally deployed to more than 800 Tri'N'Collect BtoB customers.

Site managers can now request a collection simply by taking a photo of the waste to be collected. The request is created automatically internally, and its status (planned, completed, cancelled, etc.) can be consulted in real time. They can also download documents attesting to the successful completion of the collection.